Furoshiki Online Workshop

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Your booking confirmation will be sent to you automatically by email upon successful completion of your order. If you do not receive this mail for any reason, you are asked to contact us by email: , as it may mean that your order has not been successfully processed. Please check your junk or spam folder first.

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You can choose your favorite Furoshiki cloths and rings from the list which Tokyo localized offers. Other items cannot be sent with Furoshiki. Furoshiki will be sent to one place and will be delivered by Registered Non-standard-size international mail or Express mail service. Other delivery services are not available.

 

It takes about 3- 14 days until your Furoshiki arrive. We are not able to guarantee the arrival date. The workshop will be held by Zoom. Participants need to have all equipment to join the web meeting. Participants have 1 connection per 1 Furoshiki. The workshop basic set fee includes 2 Furoshiki cloths, 1 pair of rings and instruction fee. Shipping fee is also charged at actual cost.

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Booking Amendments

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If you want to reschedule your workshop, please contact us by email:   with your booking name, the name of the workshop and the new date when you want to join the workshop. Any amendment you wish to make to your booking must be requested at least 48 hours before the workshop start time. We are not able to accept any booking amendments within 48 hours before the workshop start time.

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If Furoshiki cloths do not reach you 48 hours before the workshop start time, the workshop date is needed to reschedule. Please contact us by email:   with your booking name, the name of the workshop and the new date when you want to join the workshop.

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Cancellations

Our Fault

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We work very hard to ensure that all workshops run as scheduled. When a workshop cancels and it is our fault, we will refund the price excluding the Furoshiki and ring, and shipping cost.

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Your Request

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If you need to cancel the booking, please let us know. Please contact us at  with your booking name, the name of the workshop. If you let us know your cancellation before we purchase your Furoshiki, we will cancel your booking and refund full. If you let us know your cancellation before we ship your parcel, we will cancel your booking and refund the shipping fee and the half of the basic fee.

 

If you let us know your cancellation after we ship your parcel, we will cancel your booking and refund the half of the basic fee. If you don’t show up or you cancel the workshop within 48 hours before the start time of the workshop, we will not refund you.

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Others (Natural disasters, Interruption of delivery system, and Closure of the shop)

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Should we be unable to offer a workshop due to natural disasters (such as earthquakes, tsunami, typhoons, heavy rains, extreme weather and so on), we will let you know by e-mail as soon as possible and refund the full price. Should we be unable to send you the Furoshiki cloths due to interruption of delivery system (such as suspension of delivery and cancelation of a flight) or closure of the shop, we will refund the full price.

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Late Policy

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Your workshop instructor is booked specifically for the length of time mentioned on the service description and we don’t want to waste of time of other guests who join the workshop on time. If you join more than 10 minutes late, you will be considered as a “no-show” and your booking will be canceled without a refund.

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Privacy

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Tokyo Localized will never sell your personal information to any third party. We reserve the right to use data given to us for marketing and research purposes.